Contact & help

We're here to help.

Have a question, found a problem, or just want to say hello? Send us a message and we'll get back to you.

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Quick answers

How do I add my child's LEGO?
On your home screen, add the sets your child owns — by searching, typing the set number, or snapping a photo of the box. You can also add loose bricks. Build Again uses this to work out which builds are possible.
Do I need to buy new LEGO?
Build Again works entirely from the bricks your child already owns. A box or two is plenty to get started. You only buy new LEGO if you want to — add a set you're thinking about buying to your inventory to see what additional builds it would unlock on Build Again.
My child paused a build — is their progress saved?
Yes. Builds can be paused and resumed anytime, so an interrupted build is never lost. They'll pick up exactly where they left off.
How do I cancel or manage my subscription?
You can manage or cancel your subscription anytime from your account settings. If you're on an annual plan, you keep access until the end of your period.
I think a build has a problem — what do I do?
Every build is checked by hand, but your feedback helps us keep them perfect. You can report it on our report-a-problem page, or you can flag it from inside the build itself (tap Pause, then “Report a problem”).